FAQ
Where do you ship to?
Here all the details about shipping Link to shipping
What form of payment methods do you accept?
We accept VISA, MasterCard, Diners, Discover and American Express. We also accept Paypal, AmazonPay, Afterpay, ClearPay and ApplePay!
Do you refund shipping cost if I return something?
We may cover the shipping cost and provide a return label if the order is deemed damaged/faulty. Please contact our info@nateena.com for assistance! Read more about our Return Policy here Link to return policy
Can I combine promo codes on my order?
We hope you understand that promo codes cannot be combined, nor can multiple codes be applied to a single order. Promo codes cannot be combined with any other offers that may be live on our site at the time that your order is placed.
Always make sure to review your order summary before completing checkout to make sure you’ve got the best deal!
Always make sure to review your order summary before completing checkout to make sure you’ve got the best deal!
My promo code is not working. What should I do?
We recommend copying and pasting your exact code into the discount code box to apply your discount. Keep in mind that promo codes cannot be combined, nor they can be used during promotions as well, so double-check the fine print when a promotion is live to be sure!